In this sense, very competitive tools have emerged capable to offer an integrated platform along with WhatsApp. For example the lack of a developed platform to manage inquiries, sales and organize customers. However, they realized that WhatsApp alone is not enough and that, by using this app for the aforementioned purpose, has its drawbacks. This is why many people and companies have chosen to make WhatsApp their main channel of communication with customers. This application has managed to break paradigms to the point of becoming the favourite channel for inquiries and orders among Internet users. If needed, the interaction can be done completely via the messaging app.WhatsApp is a very important messaging app, since it helps many companies in communicating with customers. This means that they don’t necessarily have to direct consumers to their website. In the past years, more and more businesses have started to sell directly via WhatsApp Business. If you wish to edit this information later on, you can do so by taking the following steps.Ĭreating a WhatsApp Business product catalog You can add this information by clicking ‘describe your business’. You can fill out information on your business name, the description of your company, what your business hours are, what your email address is, and more. This is a great opportunity to tell your customers more about your company. One of WhatsApp Business’ big benefits is that you get to create a business profile. Setting up your WhatsApp Business profile If you would like to also keep using your existing regular WhatsApp account, I would suggest to use another phone number for WhatsApp Business. However, that phone number will automatically be logged out of your regular WhatsApp application.īut not to worry, the conversation history and contacts will be transferred to WhatsApp Business. If you want to use a number that you already used on WhatsApp before, this is also possible. Please note that you can only use one phone number per WhatsApp Business account. Step 6: Pick a profile picture (preferably your logo) Caution
Step 4: Allow WhatsApp Business to access your contacts and photos
Step 3: Verify your phone number via text Step 2: Read and accept the terms of service You can download the WhatsApp Business app on both your Android (via Google Play) or iOS (via the Apple store) device. You download it, fill out all the required information about your business. How to get a business account on WhatsAppįirst of all, you do what you normally do when starting with a new app.
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